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Featured Repair of the Month

Reception area

Great job as usual. Thanks so much

We could tell you why we have so many satisfied customers in Rhode Island and southeastern Massachusetts, but we don’t have to. Our customers do the talking for us: 


This is a letter of appreciation. I just picked up my car today from the Pawtucket location. The repair looks better than factory new, and it was done in half the time originally promised. The service and focus on getting me in and out while having all the paperwork done right the first time was amazing. Kudos to the whole staff! You turned an event that I had been dreading into a great success story.

Thank you,
Michael Gravier


I recently had the good fortune of having my 2003 VW New Beetle (Black Convertible) repaired at Crown. This was my first experience with you and I am totally satisfied with your work. All those involved were professional and more than helpful. Lisa was friendly and pleasant; Nicole over-extended herself to address all of my concerns; Eric was way too pleasant and, the shop guys did a great job on the repairs. I will recommend you to my friends and you will be my body shop of choice in the future.

Thanks for a job well done,

Roland Sabourin

I previously had received referrals from friends about the services and quality of your Middletown shop. I’ve had my 2007 Dodge Ram and my 1990 Toyota Supra repaired at your facility and the work has always been of the highest quality. I’ve continued to return to your store whenever I need repairs due to the customer service of Anna who has consistently gone above and beyond to make sure I was satisfied to the fullest. Her assistance was invaluable in representing your company with my insurance company. It is rare to find such a customer service oriented and professional person who takes the time to truly assist the customer in today’s market. I have subsequently referred my fellow sailors to your company and everyone has always returned extremely satisfied. I would like to commend you for your choice of employees and quality of work that your company provides. Thank you for your outstanding service.

Sincerely,
Robert Yancey
Chief, U.S. Navy


Dear Crown Collision Centers,

Thank you so much for the beautiful job done on my wife's car and for the courtesy that you extended to us in that regard. We immediately noticed that the inside of the car was done as well!

Seeing the shine on the car only reinforces in my mind the high quality of workmanship and pride in attention to detail exhibited by Crown Collision Centers!


Dear Crown Collision Centers,
 
I am writing to thank you for all of your kind assistance related to my automobile accident in Westerly, RI.

As you may remember, there was extensive front end damage. The car appeared perfect on the day I arrived to retrieve it, but the true test followed. It was necessary for me to drive 900 miles within two days immediately after leaving your facility. The car operated perfectly!

Bettina from Laurelton, NY


Dear Crown Collision Centers,

The repairs to my car are extraordinary! Not only did you repair the car beyond my expectations, your price was very competitive, your service was friendly and prompt, and I very much appreciated the convenience of the loaner while the car was being worked on at Crown.

Sincerely,

Kristina


Dear Rachael & Ed,

Great job as usual. Thanks so much.

Joan and Jim Dalton


To Everyone at Crown Collision,

I wanted to sincerely thank each and every one of you who handled my claim with my 2000 Toyota Echo recently. I am truly grateful for your kindness. To all of the talented, artistic people who actually put my Echo together, a great big thank you for all your hard work. Fabulous job, well done.

Sincerely,

Maria Garrity


To the Wonderful Staff at Crown Collision,

Thank you so much for the beautiful job you did on my car (07 Tucson). I especially want to thank the ladies at the front desk who were caring and thoughtful and helped me through a difficult time. When I came in following the accident that had just occurred that day, your patience and understanding are greatly appreciated. I feel as though the whole staff went beyond their means to help to comfort my nerves and let me know that everything would be all right. Once again, thanks for everything.

Pam Bowden


Dear Anthony and Anna,

My car looks great! I sincerely appreciate all of your efforts to direct the expeditious repair of the damage to my car. Thanks again.

Steve Johnson


Dear Mr. Tudino,

I am writing to tell you how pleased I am with the quality of work done to my car by Crown Collision earlier this week. My damaged bumper was expertly repaired a day ahead of the timeframe given me. The car was returned to me in spotless condition, clean inside and out. Anna Cambra arranged for my rental vehicle, answered my questions and was in general courteous, pleasant and professional. The whole process went smoothly and efficiently way beyond my expectations.

I will have no reservations about recommending your shop to others in the future. Thanks you for your excellent service.

Sincerely,

Barbara C. Glaude



Anna,

Just a little note to thank you for being so helpful and courteous with my recent dealings with you and your company. Please thank the gentlemen who worked on my car. They did a very fine job and the car was so clean and the workmanship to the vehicle was excellent. Thanks again to you and your team.

Beverly Narciso

 

 


If our customers don’t write, they show us their gratitude by coming back to Crown, or sending their children and grandchildren to us.